Shiping & payment
SHIPPING COSTS
Switzerland: Within Switzerland we don´t charge shipment costs.
Europe: Within Europe shipment is free for all orders with a higher value than 150 CHF. Otherwise the shipment fee is 20 CHF.
Rest of the World: We don´t have standard shipping cost rates in place for outside Europe currently. Please contact us at customerservice@upperclass.ch and we will do our best to find a customized solution.
DELIVERY TIMES
We aim to ship every order within 2 working days after order confirmation (respectively payment validation). We are shipping with “Die Post” standard service. When we ship your order you will receive a shipping confirmation with a tracking number.
You should expect following delivery times, to :
Switzerland &Liechtenstein: 3-5 working days (excluding public holidays)
Germany & Austria: 5-10 working days (depending on custom administrations and processes of your respective country and excluding public holidays)
Rest of Europe: 7 -10 working days (depending on custom administrations and processes of your respective country and excluding public holidays)
Outside Europe: We don´t offer standard shipping outside of Europe currently. Please contact us at customerservice@upperclass.ch and we will find an individual solution.
PAYMENT OPTIONS
We accept all major debit and credit cards: MasterCard, Visa, Maestro and American Express.
We also accept PayPal. and TWINT (Switzerland only).
SAFE PAYMENT
We use Six Payment Services as our payment provider, guaranteeing secured payments. Your data will be processed through a secured terminal. Please find more information about data protection in the privacy policy of Saferpay (Six Paxment Services).
We also offer safe payments via PayPal. You data will be processed through the Paypal terminal via a secured connection. Please find more information about data protection in the privacy policy of PayPal .
You can find more information in regards to order , payment , shipping and return topics in our FAQ section.
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